Your admin processes and procedures are the rules or systems you use to manage your business effectively. Without them, everyday life in the office would be chaotic – especially if you have employees.
Admin processes are important for a number of reasons including:
- Consistency – everyone doing the same thing the same way
- Objectivity – they help establish the legitimacy of management actions by ensuring the application of rules and decisions is carried out in an objective, fair and consistent manner
- Accountability – are managers being held accountable for decisions which deviate from the process?
Should I review my admin processes regularly?
Just like you would review your accounts or marketing strategy, you should review your admin processes regularly. Why exactly is this however?
It prevents issues from occurring
Don’t wait for issues to arise before reviewing your processing. Identifying potential risks and how to deal with them means problems can be prevented rather than fixed!
It allows you to stay up-to-date with changes in the business
When your business goes through large-scale change, it’s a good idea to review your processes. If you have a change in strategic direction or the company has gone through a reorganisation for example, your processes should be reviewed to make sure they align with the change.
It keeps you compliant
Corporate laws and regulations are constantly changing, no matter which sector you work in, it’s important that you’re aware of the changes and how they affect your business.
Adopting the changes as soon as possible, rather than waiting until the last minute, helps you to adjust your workplace to the new regulations long before any deadline, this will provide for a much smoother transition and eliminates the risk of incurring a fine or penalty. It will also set you apart from the competition!
Processes and procedures should grow and adapt with your company. While the core elements may stay the same, the details should change according to your industry and any new laws. It’s a crucial part of running any business but if it’s something you struggle with, please get in touch with Hughes Consultancy Services and we’ll be happy to help.